Resident Info
Contact Us
If you cannot find what you need on the Dock 5 app there are quick and easy ways to get in touch.
We’re here to help you and there are many ways you can get in touch.
Contact Us
Fire Safety
It is important to us that you and your community are safe in your homes. We are working closely with your fire service and local council to make sure your home is fire safe.
Click hear to learn more
Water Heater
If this looks like your water heater. Most residents prefer to have this set to 24hours but that is your choice. You can watch an instructional video by clicking the link below.
Watch
Water Heater
If this looks like your water heater. Most residents prefer to have this set to 24hours but that is your choice. You can watch an instructional video by clicking the link below.
Watch
Utility Bills
Get connected and set up your Electric, Water, WiFi, Council Tax & TV Licence.
Register your accounts
MPAN Numbers
Scottish Power may ask for an MPAN Number, click below to find out what your MPAN Number is.
Click Here
User Manuals
If you need access to any of the user manuals for the appliances in your apartment please click below.
How to guides
Something not working?
If something in your apartment isn't working or has broken you can log it below. A member of the customer care team will be in contact to arrange an engineer.
Log an issue
Recycling
Beer bottles will be flowing and cardboard boxes will be stacking, as you celebrate moving into your new home!
Don't forget to flat pack your cardboard and recycle your bottles when taking your rubbish to the bin stores.
Do your bit
Additional Furniture?
Would you like to purchase additional furniture for your apartment?
Our supplier is Fusion Furniture Solutions click the link below to contact the team for a quote.
Order Here
